안녕하세요.
Could you hold for a moment? Would you mind holding please?
My name is Mickael. This is Mickael. 보통 예의바르게 두개 씁니다. Bad Example) I am Mickael.
put me through to ex) Could you put me through to Sam Smith?
ex) 010-2212-3342 oh - one - on doble two - twelve doble three - fourty two (중간 dash(-) 발음은 생략 합니다.) zero - one - zero two - two - one - two three - three - four - two (중간 dash(-) 발음은 생략 합니다.) 여러가지로 읽으면 됩니다.
Jot down ex) Let me jot down it on the paper.
Hello, this is Mickael with OO Inc. 여보세요, OO회사의 Mickael 입니다.
customer : 물건을 사는 손님 ex) Samsung has a lot of customers. client : 무형의 물건 ex) That lawyer has planty of clients.
Pick up the phone.
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